Frequently Asked Questions

Everything you need to know about our dermatologist-developed scalp and hair care.

How soon can I expect to see results from KilgourMD products?

Consistency is key. While individual results vary, most users begin to notice a visible improvement in hair density and scalp health within 90 to 120 days of daily application.

Are your products safe for color-treated or chemically processed hair?

Yes, our formulas are designed to be gentle and are safe for all hair types, including color-treated, chemically straightened, and keratin-treated hair.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return for a refund, minus shipping and handling.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.

Are KilgourMD products vegan and cruelty-free?

Absolutely. We are committed to ethical beauty; all of our products are 100% vegan and are never tested on animals.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.